Abdullah Shihipar / Quartz
How can Twitter make these policies better and give them some teeth? Simple. Give it a contextual framework from which to operate on; introduce anti-oppression training for moderators so they know the difference between harassment and a person defending themselves, for example. But that’s not all; for these policies to truly work, Twitter needs a diverse moderating team that reflects the users who use its platform. This is important because of the nature of how bias operates.